- How can I pay for my order?
- On LeNouveauChef.com we accept banktransfer, Paypal and most common creditcards such as Visa Credit/Debit, Mastercard and Maestro. For your safety and security we require you to enter your Card Verification Number (CVN) when paying by creditcard.
- Why has my payment been declined?
- Card payments can be declined for a variety of reasons:
- Insufficient funds
- An invalid card was used
- Data has been entered incorrectly
- There is a malfunction at the relevant bank or payment provider
If the problem persists, contact your bank or payment provider.
- When will I receive the invoice?
- The invoice of your order will be sent one day after delivery of your order via the e-mail address that’s known by us.
- Is VAT included in the price?
- Prices on the website are both inclusive and exclusive of VAT (21%) displayed. Fill in the VAT-nr when ordering for your company (outside the Netherlands) to avoid these costs (VAT-nrs will be checked on validity).
- In which currency are prices displayed?
- All prices on our website are displayed in euros. Visitors from Switzerland get to see Swiss francs.